Frequently Asked Questions

PURCHASING

Can I preview the pallets before purchase?

Currently we have a location in Sacramento, CA and Woodland, CA that you can preview pallets/truckloads before purchasing, however we can provide truckloads of inventory directly from the vendor anywhere in the United States.

Are you able to ship to locations outside of California?

We have logistical capabilities toship to anywhere in the United States and even in some cases abroad.

DoI need a business license to purchase from you?

You do not need to have a businesslicense to purchase from us, we are open to wholesaling to the public.

How do I place an order?

You can place an order by calling or emailing your dedicated sales representative. If you do not have a dedicatedsales representative then please submit a contact form to be contacted by our sales team.

CanI finance my purchase?

Yes, you can finance your purchasethrough kabbage if you need assistance with this our finance team can assist you in thisprocess.

What are your business hours?

Our hours of operation are Mon. - Fri. 8:00a.m. to 6:00pm PST, for inquiries please allow us one business day to respond.

LOGISITICS

Can you deliver items to my location?

Yes, we can coordinate with you to ensure that you have the right delivery method as well as ensuring that your building meets the parameters for the method that it is shipped to you. Having an experienced shipping partner can help you not only save in shipping costs but will also help you determine which method works the best for you. Some of the methods that you can receive freight are local pickup using your own trucking company, RL Shipping and Transport, Inc. our own shipping company can deliver products to you location, and we also have freight brokers throughout the United States.

Where can you deliver to?

Our logistics capabilities allow usto be able to deliver items to anywhere in the United States, Canada, and Mexico.

How do I track my shipment after purchase?

Our logistics capabilities allow usto be able to deliver items to anywhere in the United States, Canada, and Mexico.

 

 

SELLING AND LIQUIDATING

Who do you work with?

We work with everyone from large Fortune 500 to small family-owned business by offering liquidation solutions for their products. The various types of companies that we liquidate for include retailer, ecommerce companies, fulfillment centers, manufacturers, distributors, wholesalers, restaurants, fitness centers, and many other typesof companies.

What types of inventory do you liquidate?

We have the capabilities to liquidate food (dry food, pantry/grocery not frozen or perishable), clothing & apparel, general merchandise, furniture, and electronics.

Will you compete with me online?

Based on your liquidation needs we will create an agreement and will work to protect your brand, prevent price erosion and maximize your recovery rate. We will not create a grey market online to compete with you.

Canyou manage my returns?

Yes, we havea specific returns management solution that allows you to have your returnssent to our address, we process those returns, we inform you of the conditionof them item and then purchase that item from you. For more information pleasevisit our website RL Return Center for more detailed information.

Where do you liquidate?

We are primarily located in the Western United States but we can liquidate any business anywherein the United States.

 

I want to liquidate!

To proceed with a liquidation of your inventory or business we need to first get a liquidation application filled out by you. This is important because it will allow us tomake a faster decision in generating you an offer for your items.